Features — CSP Software | Every Capability a Modern CSP Needs

Category 01

Entity Management

The central hub for every entity, director, shareholder, and compliance obligation across every jurisdiction you operate in.

Multi-Jurisdiction Support

50+ jurisdictions pre-configured with their own rule sets, compliance requirements, and filing deadlines. Add new jurisdictions without any custom development.

Beneficial Ownership Register

FATF-compliant UBO registers automatically maintained per entity. Full chain of ownership, percentage holdings, and control flags — always current, always auditable.

Entity Structure Diagrams

Auto-generated visual org charts and ownership structure diagrams. Share with clients directly from the portal or export as PDF for regulatory filings.

Share Register Management

Complete share register with issuances, transfers, splits, and cancellations. Full history with date-stamped entries and automatic shareholder certificates on transfer.

Director & Officer Tracking

Maintain director appointments, resignations, and current officer records per entity. Track ID documentation expiry and KYC refresh dates with automatic alerts.

Instant Entity Search

Full-text search across all 15,000+ entities, directors, documents, and compliance records. Any entity, any fact, in under 3 seconds — from any device.

Bulk Import & Export

Import hundreds of entities from Excel or CSV in minutes. Full data mapping with validation, duplicate detection, and rollback. Export in any format for regulators.

Document Management

Centralised, versioned document repository linked to each entity. Constitutive documents, resolutions, KYC files — all organised, searchable, and access-controlled.

Immutable Audit Trail

Every change to every entity record is logged with user, timestamp, and before/after state. Tamper-proof audit trail meets the most demanding regulatory requirements.

Category 02

Compliance Automation

Zero missed deadlines across every jurisdiction. Automated alerts, escalation chains, and regulatory monitoring that runs continuously in the background.

Automated Compliance Calendar

Every compliance obligation across every entity, automatically scheduled. Annual returns, UBO filings, economic substance, and licence renewals — never miss a date.

Multi-Tier Alert System

Configurable alerts dispatched at 60, 30, 14, and 7 days before each deadline. Escalate to senior staff automatically at 7 days. Full alert history per obligation.

Economic Substance Monitoring

Automatic economic substance test tracking for BVI, Cayman, Jersey, and all other applicable jurisdictions. Pre-built test criteria with year-round status monitoring.

UBO Filing Management

Track all UBO register obligations by jurisdiction. Automated filing reminders with document generation support. Flag changes that trigger mandatory re-filing.

Regulatory Change Tracking

Monitored feeds for regulatory changes across all 50+ supported jurisdictions. In-system notifications when rule changes affect your entity portfolio — before they bite.

Jurisdiction Rule Sets

Pre-configured compliance rule sets for all 50+ supported jurisdictions. Each rule set includes filing types, deadlines, forms, and applicable entities — maintained by our team.

Compliance Reporting

One-click compliance status reports by entity, client, or jurisdiction. Exportable for management review, regulatory submission, or client delivery — in your branding.

Automatic Escalation Chains

Define escalation paths per client, jurisdiction, or obligation type. Overdue items automatically escalate through your team hierarchy with full notification logs.

Category 03

Document Automation

500+ jurisdiction-specific templates, auto-populated from entity data, ready for e-signature, and automatically filed on completion.

500+ Jurisdiction Templates

Board resolutions, annual returns, certificates of good standing, share transfer forms, UBO declarations, and more — pre-built and legally compliant per jurisdiction.

Auto-Population from Entity Data

Templates pre-fill with entity name, number, directors, shareholders, addresses, and jurisdiction details from the live entity record. Zero re-keying, zero errors.

E-Signature Integration

Native integration with DocuSign and Adobe Sign. Send for signature directly from CSP Software, track status in real-time, and receive completed documents automatically.

Secure Document Repository

AES-256 encrypted storage for all documents, linked to their parent entity. Role-based access controls, watermarking options, and client-portal-accessible document sharing.

Version Control & Audit Trail

Complete version history for every document. See exactly who created, edited, or signed each version — with timestamps, IP addresses, and change diffs for full accountability.

Batch Document Generation

Generate the same document type across hundreds of entities simultaneously. Run batch resolutions, confirmation statements, or renewals for all entities in a single operation.

Auto-Filing on Completion

Once e-signatures are complete, documents are automatically filed to the entity record, compliance calendar updated, and client notified — no manual steps required.

Multi-Language Documents

Generate documents in English, French, Spanish, Mandarin, and Arabic. Jurisdiction-appropriate language versions for all supported jurisdictions, including bilingual formats.

Category 04

Client Portal & Workflow Engine

A white-label client portal that gives clients 24/7 access to their entity data, paired with a no-code workflow builder that automates every repetitive process in your firm.

White-Label Client Portal

Fully branded with your firm’s logo, colours, and domain. Clients see your brand at every touchpoint — not CSP Software. Custom subdomain included on all plans.

Client Entity Dashboard

Each client logs in to see their complete entity portfolio — incorporation dates, compliance status, upcoming deadlines, and documents — all in one clean view.

Service Request Portal

Clients submit service requests directly through the portal — director changes, resolutions, new incorporations. Requests route to the correct team member with full context.

Online Invoice Payment

Clients pay invoices directly through the portal via card or bank transfer. Automatic payment receipts, reconciliation against client accounts, and overdue reminders.

No-Code Workflow Builder

Visual drag-and-drop canvas to build any business process. Triggers, conditions, actions, and notifications — all configured through a point-and-click interface.

Pre-Built Workflow Templates

30+ CSP workflow templates ready to deploy: annual return management, new client onboarding, director change, UBO filing, invoice chasing, and more. Activate in one click.

Conditional Logic & Branching

Build workflows that branch based on entity type, jurisdiction, client tier, or any custom field. If/then/else logic handles every edge case without requiring code.

Custom Approval Chains

Multi-step approval workflows for sensitive actions — new entity setups, large transactions, regulatory filings. Full audit trail of approver decisions at every stage.

Category 05

CRM & Analytics

The only CRM designed for CSP relationships — entity-linked, revenue-aware, and feeding directly into real-time operational dashboards.

Entity-Linked CRM

Every client contact, communication, and interaction is linked to the entities they relate to. Full context available in one view — not scattered across separate systems.

Deal & Pipeline Management

Track new business opportunities from prospect to signed client. Customisable pipeline stages, deal values, probability weighting, and forecast revenue — purpose-built for CSP engagements.

Revenue Analytics

Revenue by client, service line, jurisdiction, and team member — with trend lines, YoY comparisons, and forecast modelling. Know exactly where your revenue is coming from.

Client Health Scoring

Automated health scores for every client account based on engagement, payment history, compliance performance, and support volume. Spot at-risk clients before they churn.

Real-Time Dashboards

Operational, compliance, and financial dashboards update in real-time. MD-level summaries and team-level operational views — all from the same data source.

Custom Report Builder

Build any report from any combination of entity, compliance, financial, or CRM data. Save as templates, schedule for delivery, and export in PDF, Excel, or CSV formats.

Scheduled Report Delivery

Set any report to deliver automatically — daily, weekly, or monthly — to your team or clients. Management packs, compliance summaries, and client portfolio reports on autopilot.

Regulatory Submission Reports

Pre-formatted reports for regulatory submissions across supported jurisdictions. Generate regulator-ready outputs directly from the platform — no manual reformatting required.

Category 06

AI Agents & Security

32 autonomous AI agents running continuously across your operation, on infrastructure certified to the highest financial services security standards.

32 AI Agents

32 purpose-built AI agents across 8 functional categories: Sales, Finance, Customer Success, Operations, IT, Legal/Compliance, Public Sector, and Executive Intelligence. All run continuously.

TFactory™ Orchestration

Proprietary AI orchestration layer that coordinates all 32 agents, routes information between them, and manages agent priorities. No technical configuration required from your team.

Natural Language Queries

Ask questions about your entity portfolio, compliance status, or revenue in plain language. “Which BVI entities have annual returns due in Q2?” — answered instantly, no filters required.

Predictive Compliance Alerts

AI monitors compliance patterns across your portfolio and flags predictive risks — entities approaching substance test thresholds, clients with declining engagement before a missed filing.

SOC 2 Type II Certified

Annual independent audits verifying our security, availability, and confidentiality controls meet AICPA SOC 2 standards. Certificate available to enterprise clients on request.

AES-256 Encryption

AES-256 encryption for all data at rest and TLS 1.3 for all data in transit. Encryption keys managed via hardware security module (HSM) with automated rotation and no single point of compromise.

GDPR Compliant

Full GDPR and UK GDPR compliance. Data sovereignty options for EU and UK clients. DPA included with all contracts. Data residency in EU, UK, or Singapore on enterprise plans.

Role-Based Access Control

Granular, permission-level control over who can see and do what. Assign roles by entity, jurisdiction, or client. MFA enforced on all accounts. Full access log for compliance audits.

Every feature a modern CSP needs.